About Anuradha
Founded in 1992 by Mr. Sanjay Agrawal, Anuradha Textile stands as a pioneer in India’s synthetic saree industry. Blending tradition with technology, the company has redefined textile craftsmanship over the last three decades—offering sarees that are both elegant and enduring.
With two state-of-the-art manufacturing facilities in Mathura and sales offices in Mathura and Surat, Anuradha produces over 3 lakh meters of fabric daily, equivalent to nearly 45,000 sarees. Featuring more than 500 design varieties and a remarkable legacy of over 2 crore sarees sold across India, the company continues to weave its success story thread by thread—with innovation, precision, and trust at its core.
Challenges:
Even with its strong market standing, Anuradha Textile encountered serious hurdles in managing its banking transactions transparently.
An internal review revealed that excess interest had been charged repeatedly to the client’s account—without prior intimation or explanation. Moreover, penal charges were being debited multiple times, often without any official notice or due reminders.
Despite escalating the issue to the bank’s grievance redressal team, the company faced months of silence and unresolved queries, leading to unnecessary capital blockage and loss of confidence in the banking process.
In essence, what started as a minor oversight snowballed into a prolonged financial drag—until BankKeeping stepped in to set things right.
Our Strategic Approach
BankKeeping adopted a two-tier strategy focused on data-backed escalation and regulatory accountability.
First, a formal complaint was drafted and submitted to Kotak Mahindra Bank, outlining the discrepancies in interest computation and unauthorized penalty deductions. When the bank failed to respond satisfactorily within the mandated timeframe, the matter was escalated to the RBI Ombudsman under the official Banking Ombudsman Scheme.
BankKeeping prepared a comprehensive evidence file, including bank statements showing unauthorized debits, written complaints, and documented email trails. This airtight presentation ensured the case was both factually sound and procedurally robust, leaving no room for ambiguity.
The message was clear: financial diligence deserves fair treatment.
Results Delivered
After careful review, the RBI Ombudsman directed Kotak Mahindra Bank to refund ₹5,00,000 to the client, along with applicable compensation for the delay.
The amount was promptly credited back to Anuradha Textile’s account, marking not just a financial win but a victory for fairness and accountability.
As the saying goes, “Justice may take time, but precision makes it inevitable.”
This case became a testament to how persistence, backed by data, can reclaim what’s rightfully yours.
How Bankkeeping optimizes your banking cost
Through meticulous audits and structured escalation, BankKeeping helped Anuradha Textile recover ₹5,00,000 in excess charges and compensation—strengthening transparency and reinforcing fair banking practices for the future.
BankKeeping isn’t just a compliance aid—it’s your strategic safeguard against unnoticed financial leakage, your advocate for ethical banking, and your partner in ensuring every rupee is rightfully accounted for.
→ Recover what’s rightfully yours — Talk to BankKeeping today.
